Privacy Policy

1. Introduction

Selling to Sold ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reseller platform, mobile applications, and services (collectively, the "Services"). By using Selling to Sold, you consent to the data practices described in this policy.

2. Information We Collect

Account and Business Information

When you create an account or use our platform, we collect:

• Name, email address, and phone number
• Business name and tax identification (if applicable)
• Billing address and payment information
• Shipping addresses for order fulfillment
• Profile information and preferences

Product and Inventory Data

To provide our platform services, we collect:

• Product listings, descriptions, and pricing
• Product images and videos you upload
• Inventory data including SKUs, quantities, and locations
• Purchase history and sourcing information
• Sales data and customer order information

Automatically Collected Information

We automatically collect certain information when you use our platform:

• IP address, device type, and operating system
• Browser type and version
• Pages visited, features used, and time spent
• Referring website and search terms
• Cookies and similar tracking technologies
• API usage and integration data

We do not use your data for cross-app tracking or to follow you across other companies' apps and websites for targeted advertising.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform services
• Process your subscription payments and transactions (via our web application only)
• Generate AI-powered product listings and descriptions
• Sync your listings across multiple marketplace channels
• Provide analytics and business insights
• Communicate with you about your account and services
• Send important updates, security alerts, and support messages
• Provide customer support and respond to inquiries
• Improve our platform features and user experience
• Send marketing communications (with your consent)
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our terms

We do not use your information for cross-app tracking or for creating advertising profiles across other apps or websites.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party providers who assist in platform operations (e.g., cloud hosting, payment processing, email services, AI services).
• Marketplace Platforms: With eBay, Facebook Marketplace, and other channels where you choose to list your products.
• Your Customers: Basic seller information is shared with buyers when they purchase from your storefront.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with advance notice where required).
• Your Consent: With your explicit consent for specific purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• TLS/SSL encryption for all data transmission
• Secure cloud storage infrastructure (e.g., AWS/Azure)
• Regular security audits and penetration testing
• Multi-factor authentication options
• Role-based access controls and authentication
• Encrypted database storage where appropriate
• Regular backups and disaster recovery procedures
• Employee training on data protection and security

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. When you cancel your subscription or request account deletion, you may export your data for a limited period (typically 30 days) before we begin deletion, subject to technical and legal constraints.

Some information may be retained for a longer period for:

• Legal compliance and regulatory requirements
• Tax and accounting purposes (e.g., transaction records for up to 7 years)
• Legitimate business needs such as fraud prevention and security

When retention is no longer required, we will securely delete or anonymize your information.

7. Your Rights and Choices

You have the following rights regarding your personal information, subject to applicable law:

• Access: Request access to your personal information and data exports.
• Correction: Update or correct inaccurate information from your account settings.
• Deletion: Request deletion of your personal information (subject to legal retention requirements).
• Portability: Export your data in CSV or JSON format where technically feasible.
• Opt-out: Unsubscribe from marketing emails via the link in any email.
• Cookie Control: Manage cookie preferences through your browser settings.
• Do Not Track: We honor browser Do Not Track signals where technically supported.

You may exercise these rights by contacting us at alex.macdonald@treasurehub.club.

If you request account deletion, we will process your request within a reasonable time (usually within 30 days), subject to our legal obligations and data retention requirements.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality (login sessions, preferences).
• Analytics Cookies: Help us understand platform usage and improve features (e.g., Google Analytics).
• Performance Cookies: Monitor platform performance and identify issues.
• Marketing Cookies: Used for our own marketing and retargeting efforts (with consent where required).

You can control cookie settings through your browser preferences. Note that disabling essential cookies may limit platform functionality.

We do not use cookies or other technologies to track you across unrelated apps and websites for third-party targeted advertising.

9. Third-Party Services and Integrations

Our platform integrates with various third-party services, including:

• Payment processors (Stripe): For subscription and transaction payments, processed through our web application only.
• Marketplace platforms (eBay, Facebook, etc.): For listing and order synchronization, subject to their own terms and privacy policies.
• Cloud storage (e.g., AWS S3, CloudFront): For image and data hosting.
• AI services (e.g., OpenAI): For listing generation and image analysis.
• Analytics providers (e.g., Google Analytics): For usage insights and performance metrics.
• Email services (e.g., SendGrid/Resend): For transactional and support-related emails.

We do not control and are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

In-App Purchases and Billing: Selling to Sold does not process subscription payments through the iOS app or other native app stores. All subscription upgrades and billing are handled exclusively through our secure web application using Stripe or other approved processors.

10. AI and Machine Learning

Our platform uses AI services to:

• Generate product titles and descriptions
• Analyze product images for categorization
• Suggest pricing strategies or ranges
• Provide insights and recommendations

AI-generated content is provided as a starting point and should be reviewed before publishing.

We do not train third-party AI models on your private data without your explicit consent. Where we use AI providers, your data is handled in accordance with our agreements and applicable privacy laws.

11. Children's Privacy

Our platform is intended for business users aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately at alex.macdonald@treasurehub.club and we will take steps to delete it.

12. International Data Transfers

Selling to Sold operates primarily in the United States. If you access our Services from outside the US, your information may be transferred to, stored, and processed in the United States or other jurisdictions.

By using our platform, you consent to such transfers. We take steps to ensure that your data receives an appropriate level of protection, including where applicable by using standard contractual clauses or other approved mechanisms.

We comply with applicable data protection regulations, including GDPR for EU users and CCPA for California residents.

13. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected, used, or disclosed.
• The right to know if personal information is sold or shared (we do not sell personal information).
• The right to request access to and deletion of personal information.
• The right to opt out of the sale of personal information (not applicable as we do not sell data).
• The right to non-discrimination for exercising CCPA rights.

To exercise your CCPA rights, contact us at alex.macdonald@treasurehub.club.

14. Mobile App Privacy Practices

Our mobile applications (including the iOS app) connect to our secure servers to sync listings, images, account information, and other data required to provide the Services.

Data created or captured in the mobile app (such as product photos, listing details, and basic usage metrics) is transmitted securely to our servers.

We minimize local storage on your device and primarily store data in the cloud, except where necessary for caching and performance.

You may request deletion of your account and associated data through the web application or by contacting us.

We do not use the mobile app to perform cross-app tracking or to build advertising profiles across other apps.

15. Device Permissions Used by the Mobile App

When you use our mobile applications, we may request access to certain device features to provide core functionality:

• Camera: To allow you to take photos and videos of products for your listings.
• Photo Library: To allow you to select existing photos and videos from your device for use in listings.
• Notifications: To send optional push notifications about listing status, account activity, security alerts, and important product updates. You can control notifications from your device settings.
• Location (if enabled in the app): To support limited location-based features such as local pickup information or region-specific settings. We do not use location data for tracking across other apps or for targeted advertising.

You can manage these permissions at any time via your device's system settings. If you deny or revoke certain permissions, some features of the app may not function properly.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Material changes will be communicated via email or through prominent notices within the Services, with reasonable advance notice where required.

The "Last updated" date at the top indicates when changes were made. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

17. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us: